Thomas Cook collapse misery across Europe as stranded Britons wait for repatriation

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If you work for Thomas Cook and have been told that you are being made redundant, the Insolvency Service has advice about claiming money you're owed and information about where you can seek support.

The Civil Aviation Authority said more than 150,000 British holidaymakers will need to be repatriated.

"It is a very hard situation and obviously our thoughts are very much with the customers of Thomas Cook, the holiday makers who may now face difficulties getting home we will do our level best to get them home", he said.

"One way or the other the state will have to step in quite rightly to help stranded holidaymakers", the prime minister said.

Thousands of Thomas Cook holidaymakers from Wales have been caught up in the collapse of the travel company.

"One is driven to reflect on whether the directors of these companies are properly incentivised to sort such matters out", he added.

Our thoughts are with our many friends and colleagues at Thomas Cook as well as our customers who have had their travel plans disrupted.

As well as the grounding of its planes, Thomas Cook has been forced to shut travel agencies, leaving the group's 22,000 global employees - 9,000 of whom are in Britain - out of a job.

What does the closure of Thomas Cook mean for customers?

-All of the travel company's flights have been cancelled. In that instance, the CAA put on 567 flights, which brought nearly 84,000 passengers back to the UK. The final cost of the Monarch operation to taxpayers was about £50 million.

Operators including easyJet and Virgin have supplied some aircraft, with jets coming from as far afield as Malaysia.

Cardiff Airport estimates almost 6,000 passengers have travelled on flights with the package holiday operator in the last couple of weeks.

-All of Thomas Cook's retail shops will close with immediate effect.

"Passengers in a small number of destinations may return on alternative commercial flights, rather than directly through the Civil Aviation Authority's flying programme".

There is an exception for those who booked a holiday package through Thomas Cook but whose flights are with a 3rd party airline: Their flights may not be affected, but other elements of the package - such as accommodation and transfers - will be affected.

If your Thomas Cook flights are not ATOL protected, your flights are now cancelled and you are not entitled to make a claim via the ATOL scheme, but you may be able to claim from your travel insurer or your credit card issuer or bank.