IBM Watson, Google Cloud & Microsoft Azure AI systems put in one Box

Image Credit Box

Image Credit Box

The announcement was made at BoxWorks 2017, the company's annual conference, where three initial Skills that are in development were previewed.

Another skill, Video Intelligence (pictured at top), uses Microsoft Corp.'s Cognitive Services to do transcriptions and detect topics and people to make quick sense of videos without manual viewing.

The audio intelligence skill uses audio files to create and index a text transcript that can be easily searched and manipulated.

Box's new Image Intelligence Skill, powered by Google Cloud Platform, detects images, concepts and text. For instance, one skill could combine Watson's speech-to-text and natural language understanding services on IBM's cloud to analyze customer service calls, determining which were angry or satisfied to provide better call-center training.

Box hopes to encourage outside software developers, system integrators and in-house enterprise developers to create their own skills or chains of them.

Box said that the Skills framework, which will be in beta in 2018, allows its customers to leverage machine learning "with automatic, intelligent metadata that can trigger workflows, establish retention policies, and apply classification and so much more". "Any developer can create a custom skill", Jon Fan, Box's senior director of product management for enterprise products, said in an interview.

"Since Box is the place where content is stored, it makes for a logical place to derive insights, find patterns, automate repetitive tasks, etc.", said Alan Lepofsky, vice president and principal analyst at Constellation Research Inc.

Box is adding machine learning tools to its cloud content platform alongside a developer toolkit so organisations can create their own custom AI processes. In a similar fashion the Box Graph is building a network of connections, but instead of just friends, it's between pieces of content and employees and how they relate to each other.

Back in June, Microsoft announced their expanded partnership with Box to offer Box cloud content management on Azure to enterprise customers.

Artificial Intelligence, the new Swiss Army knife of the tech world, is now being added to the Box platform for content collaboration. And in January, it revamped its three-year-old Notes real-time document creation and sharing tool. New products have been helping to drive more spending by customers. They said that organizations globally will be able to purchase Box's cloud content management platform with the option to store their Box content on Azure.

Aside from image intelligence, which is already available, the other tools are now in development and will be launched as betas next year.

Box hasn't provided any pricing information for Box Skills. Only the image recognition skill is available in beta test now, while the others will go into public beta early next year.

AI also powers Box Graph, which learns about content, activity and relationships within a customer's environment.

Feed, the first new service based on Box Graph, is a personalized activity feed that curates and surfaces the most relevant updates, insights and content for each Box user.

Box said it expects to provide other applications from Graph, such as search, personalized file and app recommendations and security services such as threat detection.